Case Broadcasting via Mobile App

The Mobile App Case Broadcasting functionality enables Coordinators to set Broadcasts of a single visit (Single shift) or a Master Week (Permanent shift) to their Agency’s Caregivers. Caregivers see these Broadcasts on their Mobile App where they can view and press the checkmark (express interest) or the X (uninterested) to open work shifts, as seen in the image to the right.

 

• When interested in an open shift (ü), the request is logged in Enterprise and sent to the Broadcast Dashboard for further assignment by the Coordinator.

• When uninterested in an open shift (X), the open shift no longer displays on the Caregiver’s Mobile app and Enterprise application.

 

Coordinators sort through past Broadcasts and Caregiver requests, and either revoke or rebroadcast a past broadcast; or assigns or rejects the Caregiver’s requests.

Broadcasted Shifts on Mobile App

 

Note: The Caregiver must be logged in to the Mobile App to review Case Broadcasts in the Open Shifts screen.